Laundry & dry cleaning with 24h delivery in
Smethwick

Katie

I was gifted a voucher for this app at my baby shower and it has proven to be brilliant - we went for a family holiday and returned with absolutely loads of laundry. The app itself is easy to use, you get updates when the driver is on their way to collect/deliver your laundry, and the service itself was very good and made our return to the UK feel a lot easier!

Alison

Great helpful service and excellent communication from delivery driver- thank you!

Clare

App is easy to use and the service is very competitively priced, the convenience and quick turnaround is unbeatable. Not even having to leave the house, especially in a pandemic, is a huge bonus.

Dov

I missed my pick up but was quickly re-arranged for the same day with no issues. Very professional service. Done & delivered within the time frame as promised. Will definitely be using them again on my next trip here

Zaheb

The overall service is good and without any hassle. The rider collect and drop the clothes at the committed time and the quality of wash is also good.

Sarah

Great customer service and care. The items were returned to me in perfect conditions even if a few were particularly challenging. The prices may be a bit higher than other dry cleaning services, however, the results are impeccable and I am happy to invest in an outstanding overall service. Highly recommended!

Colin

The service and the app is amazing, Very organised and professional, always on time, easy to use. Unfortunately when my duvet came back was still bad smelling as my cat pee on top... Because of the time and gave me half refound on my first order, and 100% voucher to use , plus they contacted me to apologise and make what is possible to fix the issue. They care about the costumers and care about the quality of the service. I like and I will continue to be a costumer.

Liz

I love using Laundry Heap! Though a bit pricey, it comes in handy when you're feeling lazy about doing laundry. I love the whole process and how they pack the clothes for delivery. Just a note: please add an option for clients to choose "add fabric softener" so the clothes come back smelling fresh and great!

Julian

Excellent service at a fair price and the drivers are always friendly & helpful

Willis

Excellent service. Kept me informed throughout: let me know when there would be a small delay (item was huge), requested confirmation of extra cost before proceeding (item _really_ huge) – even the three-hour collection and delivery windows get narrowed right down on the day. Very happy with this service, will use again.

Muslihah

Love how your staff is dressed in uniform. First impression is important. my clothing returned in a much much better condition from when i sent it off - very white, pressed and even smells clean! thank u!

Francesca

Great service at reasonable prices Laundryheap app is very user friendly. Their service in Singapore is very reliable. Rates are reasonable too. I have been a user for over a year and would recommend them to anybody living in Singapore.

Sumirsehgal

Great service. Easy & Excellent is how I would describe it. Just track on the app and your clothes are back in a day. Loved it

Elizabeth

The driver was lovely. Collections by great drivers and regular offers, is what makes the service worthwhile.

Aan

Very good service Easy to manage. No hassles- they pick up and drop. And do a good job

Cheyenne

So easy! Did the wash and dry service for 2 loads of mixed wash. Pick up and delivery were good. Clothes were clean and smelled fresh. Not completely folded but put in a way to prevent tons of wrinkles. Very pleased.

Edi

I've used this service several times & will continue to do so. Very pleased with results. The drivers have all been very polite & tracking progress to collection & delivery is excellent. Thanks & keep up the good work! Colin.

Melenie

I had never used your service before, our hotel concierge at Staunton's on the Green in Dublin recommended it and we were so happy with it. Will definitely use every time we travel and tell others about it.

Grace

I have been using Laundryheap for about 3 years for my daughters school uniform to dry clean a blazer and 2 skirts. I have been very happy with the service as it always comes back clean and as new. The delivery guys are very friendly and are always on time. Also we always get updates of when they are coming. The website is easy to book and payments go through easily. Thank you you have taken the stress off me to do laundry.

Tatiana

Very satisfied with the app and the service - UAE. App was easy to use, after payment of the original deposit the driver had arrived on time, collected everything, and I have received the invoice shortly after. Live Chat staff was efficient, answered all my questions within reasonable time bracket, the response usually took 15-30 min. Laundry was done satisfactory, I will use the service again. Collection and delivery were seamless and extra bonus.

Vinit

Me being Lazy, was looking for an option to dry clean my work blazer. Found laundryheap, was initially unsure as never tried before. But honestly it's pretty straightforward, on time pick up and delivery. No issues. Did what I expected. Will definitely use again. Not sure of price comparison but hey, who cares? My Uniform is ready for work.

Tracey

Very good service. The team members are very friendly and helpful. The service is excellent and as a severely disabled person this is excellent for me. I am adding a footnote to my original post, the service is consistently very good. Having used it for a while now I would recommend to anyone.

Amanda

First time using you because my washing machine has broke, I have to say so. Impressed, would definitely recommend. Thank you

Catherine

It’s fine as it is. The driver arrived in the pouring rain, yet, although he was soaking wet, he was very polite, and helpful, giving me four bags, as the kast service I received, the driver only handed me the clothes on Did need bags thus week, for my sheets. Thank you so much. Catherine

Jay

All good. Driver was friendly a d smiling and arrived within the allotted timeslot.

Elwyn

Great service but a little confusing at first. But the support chat in app were really helpful. It would be great if they created some videos to show new customers how to correctly leverage the app with things like multiple services needed in a single order.

Pauline

This laundry company is a traveling family’s dream come true! I am amazed at the efficiency coupled with the quality of cleaning just simply amazing. Thank you 🙏🏽

Tarun

The driver was excellent and explained everything to a first time user, i.e, myself!

Carolina

5 star service! I highly recommend it. Fast, efficient and friendly. The app is super-easy to use and you are kept updated throughout the whole process. If anything additional is required, the support Team is very professional and responsive.

Cristina

Thank you very much for the smooth first transaction, looking forward to the next one

Anoosh

Super convenient, always on time and service immaculate. A way to gain time back!

Kira

Very helpful Quick and easy handovers, not to pricey and convenient pickup times. Definitely love it

Eddy

Good presentation, and a smiling driver ! Everything was perfect !

Jennifer

Loved the communication about issue but great service. great staff and so thankful for your work you all do as a company. Thank you

Maria

Brilliant easy to use service. Super convenient to book with 24 hours turnaround time. Works like a clock and good cleaning as well. I would recommend reusable hangers and packaging ratehe than plastic. Otherwise all is perfect!

Cally

Really happy with Laundryheap so far. Used them for dry cleaning and alterations and was impressed with both services, as well as the convenience of home pick up and delivery. Useful to be able to track the driver as well.

Mel

I had to rush the work and did not leave my bag and reception and the driver was patient and worked with reception to retrieve my bag for me - thank you!

Tracy

As this was our first time using the service its hard to say anything about making the service better as everything was perfectly fine. May I just say how polite the delivery driver was.

Nick

The whole experience is excellent from pick up, cleaning & return the next day.

Archie

Wow - Perfect Experience Must say the service and the follow up and pick up & delivery is just perfect. It’s hard to find a laundry like this in Dubai so price effective and high standard. Must use laundry for anyone who wants less price and best service. Keep going Laundryheap

Safwaan

Been using Laundryheap on and off for about 18 months and I've always had great experiences with them. The tracking on collection and drop off is really helpful and the app works well.

Rae

Overall great service. Friendly and helpful delivery. Very quick! Although the price was a lot more than I was expecting. For this price I thought the socks would be put into pairs atleast. I would use Laundryheap again if it was more affordable.

Rachel

I've been using your services for a few months and im impressed with the cleaing of my washing. Thank u

Dylan

App is easy to use no issue on my first use. I sent more than 6 kg they only charged me the minimal charge